Official Documents App
Official Documents is a convenience tool. Whether a digital ID is accepted depends on the officer, business, or agency you are presenting to. Always carry your physical documents when required by law.
Yes. Document images are stored exclusively on your iPhone, encrypted by the iOS Secure Enclave. They never leave your device and cannot be accessed by anyone — including us.
When you present documents, the app uses iOS Guided Access to completely lock your phone. The officer can view your documents but cannot navigate to other apps or close Official Documents. Triple-click the side button and use Face ID to exit presentation mode.
Contact us at support@usegroup.com with your registration details and we will assist you.
Go to iPhone Settings → Apple ID → Subscriptions → Official Documents → Cancel Subscription.
Delete the app from your iPhone to remove all document data. To request deletion of your registration record from our server, email us at support@usegroup.com.
After two failed Face ID attempts, the app will offer your device passcode as an alternative. Make sure Face ID is set up correctly in iPhone Settings → Face ID & Passcode.
Make sure you have selected documents before tapping Present. Tap the circle next to each document you want to show, then tap the Present button.